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Case Study: Getting the Most from Frameworks

Case Study: Getting the Most from Frameworks

The Library Services team at Imperial College London were recently challenged by slow data transfer between their library system and book suppliers. Leading to delays in placing orders, frustration and inefficiencies in meeting the institution's needs, the team wanted a reliable supplier with instant data transfer capabilities to help resolve these technical problems.

 

"Knowing that the SUPC framework suppliers had been through a robust tendering process meant that we could concentrate on the technical issues we wanted to resolve. This was especially beneficial to us as a small team."  

Gavin Phillips, Acquisitions Services Manager

 

To learn more about how Imperial used the SUPC Books Agreement to meet their procurement needs, please download the complete case study below.